Parked

June 2023

UX Design, Personal Project

In busy cities, employees often struggle with disorganized parking - limited space, poor navigation, and no visibility of availability - wasting time and energy before work. This project aims to redesign that experience into something seamless and intuitive.

The Problem

To understand user needs, I conducted primary research with employees across different offices. This led to the development of two key user personas:



Key Insights from Research

From these personas and interviews, three primary pain points emerged:
  • Spot Unavailability: Employees often arrive to find no available spots, especially during peak hours.

  • Unauthorized Parking: Visitors or unregistered vehicles frequently occupy reserved spaces.

  • Noise Pollution: Frequent use of car alarms creates distraction and a noisy environment near office areas.

Design Process

The insights from my research let me to the following project goals:

  • Provide real-time visibility into available parking spots

  • Allow employees to reserve a spot before arrival

  • Enable digital entry and spot verification to prevent misuse

User Flow

To support these goals, I created structured user flows outlining the two core journeys - onboarding and the main parking flow


User Flow - Onboarding


User Flow - Main


Lo-fi Wireframes

Using the flows as a guide, I began sketching low-fidelity wireframes to visualize the key touchpoints like onboarding, map view, reservation process, and digital pass screens


Wireframes - Onboarding


Wireframes - Main Flow


Digital Design

High Fidelity Designs


Solution 1


Solution 2


Solution 3


Design System

To ensure consistency across the app, I developed a clean, modern design system


Style Guide


Components


Logo

Final Screens

The final interface is designed to be intuitive, efficient, and accessible, available in both light and dark modes


Light Mode


Dark Mode


Conclusion

Parked successfully addresses key employee frustrations by offering real-time visibility, smoother navigation, and secure access. The design process was driven by real user observations, validated through iterations, and grounded in everyday workplace behavior.

Future Enhancements

  • Integrate payment for reserved spots

  • Enable carpool coordination

  • Extend availability tracking to public parking zones

This project demonstrates how focused UX research and thoughtful design can bring clarity to a chaotic everyday experience.

Smooth Scroll
This will hide itself!
Smooth Scroll
This will hide itself!
Smooth Scroll
This will hide itself!